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GEHA (Government Employees Health Association) Letter of Medical Necessity Guide

How to write an LMN and overturn a prior authorization denial with GEHA (Government Employees Health Association). Includes denial reasons, turnaround times, appeals address, and clinician tips.

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Quick Facts

  • Avg Turnaround: 30 days standard, 72h expedited (OPM FEHB contract)
  • Appeals Address: GEHA Appeals, PO Box 4665, Independence, MO 64051
  • Provider Portal: https://www.geha.com/providers

Why GEHA Denies Prior Authorizations

  1. 1. Not medically necessary per GEHA Brochure criteria
  2. 2. Step therapy not completed
  3. 3. Non-preferred specialty drug
  4. 4. Quantity limit

Clinician Tips for GEHA

  • ✓ GEHA is a federal employee health benefit plan under OPM's FEHB program — governed by FEHBA federal law, NOT state insurance law
  • ✓ Reference the GEHA benefit brochure section (e.g., Section 5, page XX) in LMNs — not state insurance codes
  • ✓ Express Scripts is the PBM for the GEHA High and Standard plans; pharmacy PA via CoverMyMeds
  • ✓ GEHA Connection Dental federal plan and GEHA medical plan are separate products

Not-for-profit association serving federal employees under FEHB. Governed by OPM, not state law. Express Scripts PBM. Second-largest FEHB plan after BCBS FEP.

GEHA Prior Authorization FAQ

Why does GEHA deny prior authorizations?

The most common GEHA denial reasons are: Not medically necessary per GEHA Brochure criteria; Step therapy not completed; Non-preferred specialty drug; Quantity limit.

How long does GEHA take to review a prior authorization?

GEHA typically responds in 30 days standard, 72h expedited (OPM FEHB contract).

What should a Letter of Medical Necessity for GEHA include?

An LMN for GEHA (Government Employees Health Association) should reference the specific medical policy or coverage bulletin, document failed first-line therapies with dates, include current labs and ICD-10 codes, and cite supporting clinical guidelines. Not-for-profit association serving federal employees under FEHB. Governed by OPM, not state law. Express Scripts PBM. Second-largest FEHB plan after BCBS FEP.